About us
We are manufacturers from Poland, based in Western Poland. We have been exporting all over Europe since 2011. We specialise in living room and bedroom interior design. Our factory supplies countries such as Germany, Croatia, the Czech Republic, Slovakia, the UK, Belgium and the Netherlands, and Poland. We have been on the market in Ireland for 3 years. Our clients are supported by a friendly English-speaking team.
A small, local company that treats every customer with care and understanding. Everyone has different needs. Every home requires different décor, furniture, and colour.
With us, you will give a new soul to your interior. We have successfully won the trust of customers in Ireland. That is why we have decided to lower the prices in our shop.
When you possess a passion for your business, success is your main focus. This means that we work tirelessly to create a product that is demanded by our customers.
We work to provide the best customer service that keeps our customers happy and satisfied.
HIGHEST QUALITY & ENVIRONMENTAL RESPONSIBILITY
FOR YOU
CHECK OUR COLLECTIONS
MODERN & GREAT QUALITY
Shipping
| Furniture | Expected delivery time | Cost |
| Sofas & corners | 21 business days | FREE |
| Wardrobes | 21 business days | FREE |
| Commodes & Storage Units | 21 business days | FREE |
| Living room sets | 21 business days | FREE |
| Furniture collections | 21 business days | FREE |
PAYMENT METHODS
The Seller provides the following payment methods:
Traditional transfer
Payment by traditional transfer to the Seller’s bank account.
In the case of payment by traditional bank transfer, the payment should be made to the following bank account number: 37 1090 1144 0000 0001 4386 1607 (Santander Bank Polska). In the title of the transfer, please write the “Order number”.
Revolut electronic payment
Payment via Revolut electronic payment system (Help Revolut).
In the case of payment through the electronic payment system, the customer shall make payment before the Order is processed. The electronic payment system makes it possible to make payment by credit card or fast transfer from selected Polish banks
Cash on delivery (CoD)
This payment method allows you to pay the courier once your furniture is delivered.
It's also know as "collect on delivery" or "cash on demand" payment method.
- The Customer is obliged to pay the price of the Sales Contract within 7 working days of its conclusion, unless the Sales Contract states otherwise.
- The order will be accepted for processing after it has been paid for.
Guarantee and returns
We provide a 24-month warranty on all furniture. If the purchased item has a defect, you have the right to file a complaint, in which you specify your requirements for bringing the goods to the state described on the product card (i.e. to the state of conformity with the contract). To start the complaint process, please fill out the form, which you will find in the tab My Account.
Claims
In the case of defects arising mechanically, please open a complaint in your user panel here: Complaint form or contact the claims department at: office@o-sofa.ie.
To attach photos of the damaged product, please provide us with an online folder, we recommend using services such as. wetransfer.com, dropbox.com/transfer. (Copy the link with photos attached and send it to us using the complaint form).
